After-hours Switchboard

If you use a security guard or an answer machine after hours we can definitely improve your call handling. We will ensure that all calls are taken in an appropriate manner using the right skills and dealt with according to specific time of day processes. We will give your business a customer service edge around the clock.

We will make the life of your staff more convenient by giving them access to services such as taxi booking, messaging, internal directory services and much more.

Key Benefits:

• 95% of the time we will answer your calls within 3 rings
• Out of hours calls are often important or emergency calls. We will ensure we understand their importance and escalate them so you can react quickly and minimise damage
• Easy set up, be up and running in 24 hours