Overflow Answering

With any switchboard environment, call volume is unpredictable and maintaining service levels can be challenging. Our clients address this by seamlessly transferring peak calls to us. If you suffer from a drop in service due to staff absenteeism, scheduled breaks, lunch and unexpected call volumes this service will simplify your life. The next time a switchboard operator/receptionist is running late or taken ill, we will simply take all the calls until they arrive...peace of mind for the office manager in any situation.

Key Benefits:

• Cut the costs of temporary staff
• Guarantee a consistent service level in any eventuality
• Turn the service on or off as you need it
• Never worry about holiday cover again