Why Choose VirtualSwitchboard

In 1989 we developed the ability to patch telephone calls and were the first UK company to commercially offer a Virtual Switchboard & Telephone Answering service. Between them, our team of professionals have years of switchboard experience and knowledge. We will work together with you to ensure we understand your needs.

Our first stage is to find out from you where you feel you need help with Switchboard Support, Overflow, After Hours, Outsource or Business Continuity.

Then to ensure we answer your calls perfectly we will need to understand your business, clients, staff, ethos and their expectations of your brand at its best.

We will gain an understanding of how your brand needs to 'sound', and train our team to portray your company as your own staff would. We will also make sure they know whom your most important callers might be so they can respond appropriately.

Our commitment to you means that:

We will fully understand and represent your business and your brand values
Our cutting-edge technology and exceptional people will make your life easier
You will never have to worry about who will answer the phone again. We will go out of our way to make your company 'sound' exceptional, so your brand is enhanced every time the phone rings.

We will help you:

Maintain your strong brand values
Improve service levels
Eliminate the wrong people answering inbound calls
Provide support during lunchtimes, holidays and sickness
Remove the need for temps
Gain an immediate business continuity and disaster recovery plan
Reduce costs and work more efficiently